CUSTOMER REVIEWS
See what our customers have to say about our cleaning services.5-star Google reviews & counting...
“Working with Eric was an absolute breeze! I filled out his contact form and received a call back less than an hour later. He picked our rug up the next day for a deep cleaning and returned it about two weeks later. The rug looks new! Can’t recommend him enough!!”
“I had a great experience with Eric. He explained what he was going to do, how much he was going to charge, and did an excellent job. My rugs came back without any stains. He’s a magician!“
“Nova Clean Chem-Dry is amazing. Eric is extremely knowledgeable, professional, diligent, and personable. We wanted to get our area rugs cleaned at the last minute to host a dinner and were scrambling to find a company. Nova Clean is the first company we called and Eric was able to fit us into a last minute opening the following day. We had pet stains on our rugs that Eric was able to remove and he provided a wealth of knowledge on our oriental rug. Both area rugs look amazing, I’m so grateful Nova Clean was able to fit us in before our hosting a dinner this week. We will definitely be a repeat customer“
“Eric came out and cleaned our living room and dining room carpets and then did the high traffic area downstairs as well as the stairs going to the basement. He did a FANTASTIC job on everything. He had to do the stairs a few times … not his fault at all however it was my fault for letting the carpet go for way too long without getting them cleaned. Eric got the stairs looking like new! He worked so hard and diligently on our home. I’ve used other Chem-Dry services in the past, however ERIC and NOVA Clean is by far and away the best outcome I’ve gotten on the carpets in my home. I could not more highly recommend Eric and Nova Clean… I will definitely hire him for next year’s rug cleaning and stairs too. You cannot go wrong in using Eric and his wonderful Nova Clean Chem-Dry….YOu will be thrilled that you hired him to take care of all your carpet cleaning needs“
Eric was courteous and professional from scheduling the appointment to the cleaning of couches and rug. The couches are cream colored and he got out some difficult stains. He was very pleasant and amicable with me and my children. 😀 I will definitely be calling on him for future jobs.
“Great work. Great service. I’ve had bad experiences with carpet cleaners before where they would not clean it thoroughly. Eric did an amazing job. And I’m going to use Nova next time I ever need carpet cleaning.”
“Eric has been to our home twice, once for a full carpet and stain removal service and another time for tile, grout, and countertop cleaning. He did a great job, took pride in the work, and was very considerate and kind when in our home. I’d recommend an array of their services to anyone looking.”
“The company was super quick to respond to my request, polite and friendly. Amazing job accommodating last minute request. They did a great job cleaning my rug. I felt comfortable having them come into my home. Will definitely use again and recommend.”
“I have been in the commercial retail environment for over 20 years. I am an Office Manager and work with getting contracts for our carpets cleaned. Used Nova Clean for the first time and couldn’t believe the results. I did a walk thru before they came, we had everything from spilled coffee, glue from mats glued down in front of exit/entrance doors, and stains we didn’t even know what they were as we have two kitchens and two break rooms. The crew was meticulous, professional, on time, pleasant to work with and just all around amazing. They did everything they were suppose to do and more! I was very surprised when we did a walk through with them after they cleaned and what a difference. They worked so hard and we are very happy. I am going to recommend them to everyone I know.”
“Eric did an excellent job cleaning our sectional and area rug! He was super helpful at making recommendations and had exceptional customer service. Overall, wonderful to work with and definitely recommend his services“
Do you read online reviews? We do, and so do most consumers. Our reviews are likely what impacted your decision to work with us. That’s why we’d love it if you would review your experience with us. When you write a review of the services we provided it helps us understand where we can improve as well as how satisfied you were with the results. Thank you!
